Refund policy

Last updated: 2026-11-06

14 days, no questions asked

If you are not happy with your membership, ask for a refund within 14 days of your first payment, or within 14 days of a yearly renewal, and you get the full amount back. The membership ends when the refund is made.

Monthly renewals

Monthly renewals after the first payment are not refunded, but you can cancel at any time: the membership stays active until the end of the month you paid for and is not charged again. If you forgot to cancel and did not use the membership after the renewal, write to us and we will look at it.

Right of withdrawal

If you live in the European Union or in the United Kingdom, you have a legal right to withdraw from the purchase within 14 days. The membership starts as soon as you pay, at your request; the 14-day refund above covers this right in any case.

How to ask

Refunds are made by Paddle.com, our reseller, to the payment method you used. Ask from the link in your receipt email, or write to hi@xojoc.pw with the email address of your account. Refunds usually arrive within 5 to 10 working days, depending on your bank.

This policy does not limit the rights you have under the consumer laws of your country. Terms of sale